Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") describes how 75ph ("we," "us," "our," "Platform") collects, uses, stores, discloses, and protects personal information obtained from users ("you," "User," "Player") of the 75ph website located at https://75ph.cam and all associated services, games, features, content, and applications (collectively, the "Service").

75ph is committed to protecting your privacy and ensuring the security of your personal information in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Republic of the Philippines, its implementing rules and regulations, and other applicable privacy and data protection laws. By accessing the 75ph platform, registering an account, or using any of our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

This Policy applies to all users who access or use the 75ph Service, regardless of the device or method used to access the platform. If you do not agree with the terms of this Privacy Policy, you must immediately discontinue use of the Service and refrain from creating an account.

2. Information We Collect

2.1 Personal Information Provided by You

When you register for a 75ph account or use our services, we collect personal information that you voluntarily provide to us, including but not limited to:

• Account Registration Data: Full name, date of birth, gender, email address, mobile phone number, residential address, and username.
• Identity Verification Documents: Government-issued identification cards (such as Philippine passport, driver's license, or national ID), proof of address documents, and selfie verification photos.
• Payment and Financial Information: Payment method details including GCash account information, PayMaya account details, bank account numbers, cryptocurrency wallet addresses (USDT), transaction history, deposit and withdrawal records, and payment authorization data.
• Communication Data: Information you provide when contacting customer support, including chat transcripts, email correspondence, and feedback submissions.
• Marketing Preferences: Your communication preferences, subscription choices, and consent status for receiving promotional materials.

2.2 Information Collected Automatically

When you access the 75ph platform, we automatically collect certain technical and usage information through cookies, log files, and similar tracking technologies:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, device identifiers, and mobile network information.
• Usage Data: Pages visited, time spent on each page, clickstream data, game play history, betting patterns, session duration, referral source, and navigation paths through the website.
• Location Data: General geographic location derived from IP address to ensure compliance with geographic restrictions and applicable gambling regulations.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar technologies to enhance user experience and analyze platform performance.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including payment processors (GCash, PayMaya, bank partners, cryptocurrency networks), identity verification services, fraud prevention partners, marketing analytics providers, and publicly available sources. This information is used to verify your identity, process transactions, prevent fraud, and comply with legal obligations.

3. How We Use Your Information

3.1 Primary Purposes

75ph uses your personal information for the following purposes:

• Account Management: Creating and maintaining your account, authenticating your identity, processing registrations, and providing customer support services.
• Transaction Processing: Processing deposits, withdrawals, and other financial transactions; managing your account balance; and maintaining accurate financial records.
• Service Delivery: Providing access to games, features, and services; delivering personalized gaming experiences; and enabling gameplay functionality.
• Security and Fraud Prevention: Detecting, preventing, and investigating fraudulent activities, money laundering, identity theft, unauthorized access, and other security threats or illegal activities.
• Legal Compliance: Complying with legal obligations under Philippine law, including the Data Privacy Act of 2012, Anti-Money Laundering Act (AMLA), and regulations issued by the Philippine Amusement and Gaming Corporation (PAGCOR).
• Age Verification: Verifying that all users meet the minimum age requirement of 21 years and preventing underage gambling.
• Responsible Gaming: Implementing responsible gaming measures, processing self-exclusion requests, monitoring gambling behavior patterns, and providing support for problem gambling prevention.

3.2 Secondary Purposes

With your consent where required by law, we may also use your information for:

• Marketing Communications: Sending promotional offers, bonuses, newsletters, product updates, and marketing materials via email, SMS, push notifications, or other communication channels.
• Platform Improvement: Analyzing user behavior and preferences to improve service quality, develop new features, optimize user experience, and conduct market research.
• Customer Insights: Understanding user preferences, gaming patterns, and platform usage to provide personalized recommendations and tailored gaming experiences.
• Performance Analytics: Monitoring platform performance, analyzing traffic patterns, measuring marketing campaign effectiveness, and generating business intelligence reports.

4. Legal Basis for Processing Personal Data

Under the Data Privacy Act of 2012 and applicable data protection laws, we process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of our contract with you (Terms and Conditions) or to take steps at your request prior to entering into a contract.
• Legal Obligation: Processing is necessary for compliance with legal obligations to which 75ph is subject, including anti-money laundering laws, tax reporting requirements, and regulatory reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security enhancement, service improvement, and direct marketing, provided such interests are not overridden by your fundamental rights and freedoms.
• Consent: You have given explicit, informed, and freely given consent to the processing of your personal data for one or more specific purposes. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating the 75ph platform and delivering services to you. These parties include:

• Payment Processors: GCash, PayMaya, bank partners, cryptocurrency payment gateways, and other financial service providers that process deposits and withdrawals on your behalf.
• Identity Verification Services: Third-party verification providers that authenticate your identity and verify the accuracy of information you provide.
• Game Providers: Licensed third-party game developers and suppliers who provide casino games, slots, and other gaming content available on the platform.
• Customer Support Tools: Live chat platforms, helpdesk software, and customer relationship management (CRM) systems used to provide customer support services.
• Marketing and Analytics Partners: Email service providers, SMS gateway providers, analytics platforms, and marketing automation tools that help us communicate with you and analyze platform performance.
• Security and Fraud Prevention Partners: Fraud detection services, risk analysis providers, and security monitoring tools that help protect the platform and prevent fraudulent activities.

All third-party service providers are contractually obligated to maintain the confidentiality and security of your personal information and are prohibited from using your data for any purpose other than providing services to 75ph.

5.2 Legal Disclosures

We may disclose your personal information to government authorities, law enforcement agencies, regulatory bodies, or other third parties when required by law or when we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations, court orders, subpoenas, or lawful requests from government authorities.
• Enforce our Terms and Conditions or other policies, including investigating potential violations.
• Detect, prevent, or address fraud, security issues, technical problems, or illegal activities.
• Protect the rights, property, safety, or security of 75ph, our users, or the public as required or permitted by law.
• Respond to claims that any content violates the rights of third parties.

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, bankruptcy, or other corporate transaction, your personal information may be transferred to the successor entity or acquiring party. You will be notified via email or prominent notice on our website of any such change in ownership or control of your personal information.

5.4 No Sale of Personal Data

75ph does not sell, rent, trade, or otherwise transfer your personal information to third parties for their direct marketing purposes without your explicit consent.

6. Data Security Measures

75ph employs industry-standard technical, organizational, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• Encryption: All sensitive data, including passwords and financial information, is encrypted using SSL/TLS encryption protocols during transmission and AES-256 encryption at rest.
• Access Controls: Strict access controls and authentication mechanisms ensure that only authorized personnel with a legitimate need can access personal information.
• Firewalls and Network Security: Advanced firewall systems, intrusion detection and prevention systems (IDPS), and network monitoring tools protect our infrastructure from external threats.
• Regular Security Audits: Periodic security assessments, vulnerability scans, and penetration testing are conducted by independent security experts to identify and address potential weaknesses.
• Employee Training: All employees with access to personal data receive regular training on data privacy, security best practices, and compliance with the Data Privacy Act of 2012.
• Incident Response Plan: We maintain a comprehensive incident response plan to quickly identify, contain, and remediate any data security incidents.

While we strive to protect your personal information using all reasonable means, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to using commercially reasonable efforts to safeguard your data.

7. Data Retention and Deletion

75ph retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on the following criteria:

• Active Accounts: Personal information associated with active accounts is retained for the duration of your account relationship with 75ph.
• Closed Accounts: After account closure, we retain personal information for a period of five (5) years or such longer period as required by applicable law, including anti-money laundering regulations, tax laws, and record-keeping obligations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction in compliance with Philippine tax laws and anti-money laundering regulations.
• Marketing Data: If you unsubscribe from marketing communications, your contact information will be retained on our suppression list to ensure we do not contact you again, unless otherwise required by law.
• Legal Holds: Personal information subject to legal holds, litigation, investigations, or regulatory proceedings will be retained until such matters are resolved.

Upon expiration of applicable retention periods, we will securely delete or anonymize your personal information in accordance with our data retention and deletion policies.

8. Your Privacy Rights

8.1 Rights Under the Data Privacy Act of 2012

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal information:

• Right to Be Informed: The right to be informed whether your personal data is being processed, and if so, to be provided with information about the purposes, extent, and methods of processing.
• Right to Access: The right to reasonable access to your personal data and to obtain copies of such data upon request.
• Right to Object: The right to object to the processing of your personal data on grounds relating to your particular situation, including processing for direct marketing purposes.
• Right to Erasure or Blocking: The right to request the deletion or blocking of your personal data where processing is based on consent and consent is withdrawn, or where processing is unlawful.
• Right to Rectification: The right to correct inaccurate or incomplete personal data without undue delay.
• Right to Data Portability: The right to obtain your personal data in a structured, commonly used, and machine-readable format and to transmit such data to another controller, where technically feasible.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your rights under the Data Privacy Act have been violated.

8.2 How to Exercise Your Rights

To exercise any of your privacy rights, please contact our Data Protection Officer at the contact information provided in Section 13 of this Policy. We will respond to your request within fifteen (15) days or as otherwise required by applicable law. Please note that certain requests may require identity verification to protect your personal information from unauthorized access.

In some circumstances, we may be unable to fully comply with your request, such as when processing is required by law, necessary for the establishment, exercise, or defense of legal claims, or where deletion would render impossible or seriously impair the achievement of the purposes of processing.

9. Cookies and Tracking Technologies

9.1 Types of Cookies We Use

75ph uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience on our platform. The types of cookies we use include:

• Essential Cookies: Strictly necessary for the operation of the website, enabling core functionality such as security, network management, and accessibility.
• Performance Cookies: Collect information about how you use our website, such as pages visited and errors encountered, to help us improve platform performance.
• Functionality Cookies: Remember your preferences and settings (such as language, region, and login credentials) to provide enhanced, personalized features.
• Marketing and Analytics Cookies: Track your browsing behavior across websites to deliver targeted advertising and measure the effectiveness of marketing campaigns.

9.2 Managing Cookie Preferences

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, or receive notifications when new cookies are set. Please note that disabling certain cookies may affect the functionality and user experience of the 75ph platform. For more information on managing cookies, consult your browser's help documentation.

10. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries outside the Philippines where our servers, service providers, or business partners are located. These countries may have data protection laws that differ from Philippine law.

When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms recognized under the Data Privacy Act of 2012.

11. Third-Party Websites and Services

The 75ph platform may contain links to third-party websites, services, or applications that are not operated or controlled by us. This Privacy Policy applies only to information collected by 75ph. We are not responsible for the privacy practices, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of any third-party websites or services you visit or use. Accessing third-party websites or services is at your own risk, and we disclaim all liability for any data collection, use, or disclosure by such third parties.

12. Children's Privacy

The 75ph platform is intended exclusively for individuals who are at least twenty-one (21) years of age or older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from a person under 21, we will take immediate steps to delete such information and terminate the associated account.

If you believe that we may have collected information from a person under 21, please contact our Data Protection Officer immediately at the contact information provided in Section 13.

13. Changes to This Privacy Policy

75ph reserves the right to modify, amend, or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will become effective immediately upon posting the revised Privacy Policy on the 75ph website. We will update the "Last Revised" date at the top of this Policy to indicate when changes were made.

If we make material changes to this Privacy Policy that significantly affect how we collect, use, or disclose your personal information, we will provide you with notice by email or through a prominent notice on our website prior to the changes taking effect. Your continued use of the 75ph platform following the posting of changes constitutes your acceptance of such changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

14. Contact Information and Data Protection Officer

If you have any questions, concerns, comments, or requests regarding this Privacy Policy or our data processing practices, please contact our Data Protection Officer:

75ph Data Protection Officer
Email: [email protected]
Customer Support: Available 24/7 via live chat on our website

We are committed to addressing your inquiries and resolving any privacy concerns promptly and professionally. You may also file a complaint with the National Privacy Commission of the Philippines if you believe your rights under the Data Privacy Act of 2012 have been violated.

By using the 75ph platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Thank you for trusting 75ph with your personal information.